We recommend making reservations at least one month in advance of your requested ship date.  Young Brothers never charges a fee to update or cancel your reservation.

When making reservations, the following information is needed:

• Shipper (Person sending shipment) – name, address, and contact
• Consignee (Person receiving shipment) – name, address, and contact
• Alternate consignee (recommended)*
• Phone Number
• Port of Origin
• Port of Destination
• Year, Make and Model of vehicle
• Vehicle Identification Number (VIN)
• License Plate number
• Expected Date of Shipment
• Is the shipper the legal or registered owner?
• Do you have Insurance on the vehicle?
• Do you have the registration or title for the vehicle?
• Does your vehicle have a five-inch ground clearance?

*Only the person(s) named as the consignee will be allowed to pick up the vehicle. We recommend naming an alternate consignee to help avoid the re-consignment fee and process in the event an intended consignee is not available to pick up the vehicle.

To make a reservation:

Fill out a booking sheet and e-mail the vehicle booking request to the port of origin.

Booking sheets received via email will be returned with a booking number and cutoff date and time within 24 hours.

Upon making a reservation, you will be provided with a booking number and date and time to deliver your vehicle to Young Brothers.

Preparing Your Vehicle for Shipment

• Normal Operating Condition – Your vehicle must be in normal operating condition. All vehicles will be inspected upon delivery to Young Brothers. Vehicles found not in normal operating condition will be rejected as a vehicle. Alternate methods of shipment may be offered.
• Fuel in Tank – Please deliver your vehicle to Young Brothers with 1/4 tank or less fuel.  This is a U.S. Coast Guard restriction, vehicles delivered to Young Brothers with more than 1/4 tank of gas or less will be rejected for shipping.
• Disconnect Alarm Systems – Alarm systems in your vehicle must be disconnected prior to shipping.
• 5″ Ground Clearance – All vehicles must have at least five inches of ground clearance to be considered a vehicle. Vehicles with less than five inches ground clearance may be subject to different rates and shipping methods.
• Personal Effects – Young Brothers highly recommends removing all personal effects from the vehicle prior to shipping. If you choose to leave personal effects in your vehicle, they will be shipped at the owner’s risk. Any personal effects should be packaged and properly secured. Nothing is allowed in the front seat or directly behind the driver’s seat. You may load personal effects in the trunk or the back seat, but no higher than the bottom of the windows. If you have a truck, nothing may extend beyond the bed of the truck. In addition, if you ship personal effects in your vehicle, you will be REQUIRED to sign a waiver at the time of check in.
• No Hazmat/Fire Extinguishers/Firearms – No hazardous materials, fire extinguishers, firearms, or ammunition of any type may be stored in the vehicle.
• Free of Any Insect Infestation, Dirt, Mud, And Seeds – Young Brothers will visually inspect both the vehicle’s interior and exterior for signs of dirt, mud, seeds, or other unauthorized material. Soil, sand contaminated with visible amounts of soil, and animal manure in any amount will NOT be allowed.
• No Plant and Propagative Plant Parts – Your vehicle will not be allowed to transport plant and propagative plant parts (e.g. roots, root stock) unless inspected at the Hawaii Department of Agriculture (HDOA) Plant Quarantine Office and will ONLY be allowed to travel on the barge accompanied by a signed HDOA certificate of inspection. No other plants will be allowed. Customers shall also comply with any and all current or future rules set by the HDOA. U.S. Department of Agriculture, FDA, or other government agency rules for plant, or crop movement restrictions are applicable.

For additional information, please call your local Young Brothers port.

Tendering Your Vehicle for Shipment

Prior to going to Young Brothers to deliver your vehicle, the following items should be in order:

• Reservation must be made in advance.
• Check-in should occur as advised.
• Valid government-issued identification is required for all adults entering YB facilities.
• The shipper should the booking number.
• Required Vehicle Documentation must accompany the vehicle at check-in time.
• Be prepared to spend some time processing paperwork and having your vehicle inspected.
• Please have a duplicate of your ignition key (and door key, if separate) to leave with Young Brothers. (It is recommended that you keep your original set of keys.)
• Please note that your vehicle will be shipped on an open-air barge and there may be residual salt-water deposits upon arrival.

Upon arriving at the Young Brothers port, a Security Officer will request valid identification for all adults entering the premises. A valid driver’s license will need to be presented by the driver of the vehicle. The Security Officer will then direct you to the proper location to drop off your vehicle.

As part of the check-in process, a Freight Clerk will check-in your vehicle and provide you with a complete an inspection report of your vehicle.

For vehicles shipped on a 20’ platform, customers must provide four (4) ratchet tie-down straps that are at least 2” wide and each strap must have a working load rating of at least 3,333 lbs and are a minimum of 10 feet long.  Vehicles shipped on platform do not qualify for automobile rates and are subject to Carrier Furnished Equipment 20’ platform rate.

If you would like to pay for the shipment at this time, the Freight Clerk will direct you to the Customer Service Office. Young Brothers accepts cash, check, or credit card for payment.

Preparing Your Paperwork

It is very important that each customer provides YB with the following information:

• Name, address, and telephone number of both the shipper and the consignee(s)
• To (Port of Origin) and From (Port of Destination)
• Payment – Indicate how freight charges are to be paid
• • Prepaid – pay at time of delivery to the port of origin
  • Collect – Pay at time of pick up at port of destination
  • Charge – Charge either shipper account or consignee account
• Vehicle – Make, Year, Model, Vehicle Identification Number, License Number, Weight (for rating purposes) and Color should be in the Detail Description of Packages
• Shipper’s Signature

Value – Each vehicle is automatically insured up to $5,000. If you want to insure your vehicle for a higher amount, please declare the actual value during time of check-in and additional insurance will be charged.

Please make sure to have the proper vehicle documentation available with you at the time of shipping.

Arrival Information – Picking Up Your Vehicle at the Port of Destination

Vehicles are available at 7:30 am the next business day after the barge arrives at the port of destination. You have two business days to pick up your vehicle before storage fees are charged. Please note that availability is subject to change without notice from the carrier.

To pick up your vehicle, please go to the Customer Service Office at the port of destination. A valid form of identification must be presented to verify the identity of the consignee. If the shipment is Collect On Delivery (COD), you will be required to pay for your shipment at this time.

When picking up your vehicle, you should carefully inspect it PRIOR to leaving the Young Brothers facility. Young Brothers makes every effort to transport your vehicle safely. However, if damages do occur, please have the Freight Clerk note any damage on the Bill of Lading.

Upon exiting Young Brothers’ facility, please show your gate out receipt to the Security Officer.

Vehicles not picked up within two days from the barge arrival date at the port of destination will be charged appropriate storage charges, per Tariff 5A.