We recommend making reservations at least one month in advance of your requested ship date. Young Brothers never charges a fee to update or cancel your reservation. When making reservations, the following information is needed: *Only the person(s) named as the consignee will be allowed to pick up the vehicle. We recommend naming an alternate consignee to help avoid the re-consignment fee and process in the event an intended consignee is not available to pick up the vehicle. To make a reservation: Fill out a booking sheet and e-mail the vehicle booking request to the port of origin. Booking sheets received via email will be returned with a booking number and cutoff date and time within 24 hours. Upon making a reservation, you will be provided with a booking number and date and time to deliver your vehicle to Young Brothers. For additional information, please call your local Young Brothers port. Prior to going to Young Brothers to deliver your vehicle, the following items should be in order: Upon arriving at the Young Brothers port, a Security Officer will request valid identification for all adults entering the premises. A valid driver’s license will need to be presented by the driver of the vehicle. The Security Officer will then direct you to the proper location to drop off your vehicle. As part of the check-in process, a Freight Clerk will check-in your vehicle and provide you with a complete an inspection report of your vehicle. For vehicles shipped on a 20’ platform, customers must provide four (4) ratchet tie-down straps that are at least 2” wide and each strap must have a working load rating of at least 3,333 lbs and are a minimum of 10 feet long. Vehicles shipped on platform do not qualify for automobile rates and are subject to Carrier Furnished Equipment 20’ platform rate. If you would like to pay for the shipment at this time, the Freight Clerk will direct you to the Customer Service Office. Young Brothers accepts cash, check, or credit card for payment. It is very important that each customer provides YB with the following information: Value – Each vehicle is automatically insured up to $5,000. If you want to insure your vehicle for a higher amount, please declare the actual value during time of check-in and additional insurance will be charged. Please make sure to have the proper vehicle documentation available with you at the time of shipping. Vehicles are available upon notification, generally, the next business day after the barge arrives at the port of destination. A customer service representative will call you when your vehicle is ready for pick up. You have two business days to pick up your vehicle before storage fees are charged. Please note that availability is subject to change without notice from the carrier. To pick up your vehicle, please go to the Customer Service Office at the port of destination. A valid form of identification must be presented to verify the identity of the consignee. If the shipment is Collect On Delivery (COD), you will be required to pay for your shipment at this time. When picking up your vehicle, you should carefully inspect it PRIOR to leaving the Young Brothers facility. Young Brothers makes every effort to transport your vehicle safely. However, if damages do occur, please have the Freight Clerk note any damage on the Bill of Lading. Upon exiting Young Brothers’ facility, please show your gate out receipt to the Security Officer. Vehicles not picked up within two days from the barge arrival date at the port of destination will be charged appropriate storage charges, per Tariff 5A.
Honolulu
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Hilo
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Maui
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Molokai
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Kauai
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Lanai
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Kawaihae
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Preparing Your Vehicle for Shipment
Tendering Your Vehicle for Shipment
Preparing Your Paperwork
Arrival Information – Picking Up Your Vehicle at the Port of Destination
Mahalo for shipping with Young Brothers – Serving Hawaii since 1900!