We recommend making reservations at least one month in advance of your requested ship date. Young Brothers never charges a fee to update or cancel your reservation. When making reservations, the following information is needed: *Only the person(s) named as the consignee will be allowed to pick up the vehicle. We recommend naming an alternate consignee to help avoid the re-consignment fee and process in the event an intended consignee is not available to pick up the vehicle. To make a reservation: Fill out a booking sheet and e-mail the vehicle booking request to the port of origin. Booking sheets received via email will be returned with a booking number and cutoff date and time within 24 hours. Upon making a reservation, you will be provided with a booking number and date and time to deliver your vehicle to Young Brothers. Please keep your booking number handy; you will need it to complete your Bill of Lading For additional information, please call your local Young Brothers port. Prior to going to Young Brothers to deliver your vehicle, the following items should be in order: Upon arriving at the Young Brothers port, a Security Officer will request valid identification for all adults entering the premises. A valid driver’s license will need to be presented by the driver of the vehicle. The Security Officer will then direct you to the proper location to drop off your vehicle. As part of the check-in process, a Freight Clerk will complete an inspection report of your vehicle in your presence. Please keep a copy of the Vehicle Inspection Report for re-inspection at the Port of Destination. A copy of the Bill of Lading will also be provided to you as a receipt. The Bill of Lading number may be used for future reference to your vehicle. If you would like to pay for the shipment at this time, the Freight Clerk will direct you to the Customer Service Office. Young Brothers accepts cash, check, or credit card for payment. Upon exiting the pier facilities, please show your copy of the Bill of Lading to the Security Officer. When delivering your vehicle to Young Brothers for shipment, a Young Brothers’ Bill of Lading must accompany the shipment. The Bill of Lading is a contract between the carrier (YB) and shipper (customer) and should be properly completed. It is very important that each customer provides YB with the following information: Value – Each vehicle is automatically insured up to $5,000. If you want to insure your vehicle for a higher amount, please declare the actual value on the Bill of Lading at time of check-in and additional insurance will be charged. For additional instructions on completing a Young Brothers Bill of Lading, click here. In addition to your Bill of Lading, please make sure to have the proper vehicle documentation available with you at the time of shipping. Vehicles are available at 7:30 am the next business day after the barge arrives at the port of destination. You have two business days to pick up your vehicle before storage fees are charged. Please note that availability is subject to change without notice from the carrier. When picking up your vehicle, you should carefully inspect it PRIOR to leaving the Young Brothers facility. Young Brothers makes every effort to transport your vehicle safely. However, if damages do occur, please have the Freight Clerk note any damage on the Bill of Lading. Upon exiting Young Brothers’ facility, please show your blue copy of the Bill of Lading to the Security Officer. Vehicles not picked up within two days from the barge arrival date at the port of destination will be charged appropriate storage charges, per Tariff 5A.
Honolulu
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Hilo
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Maui
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Molokai
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Kauai
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Lanai
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Kawaihae
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Preparing Your Vehicle for Shipment
Tendering Your Vehicle for Shipment
Preparing Your Paperwork – How To Fill Out A Bill of Lading
Arrival Information – Picking Up Your Vehicle at the Port of Destination
To pick up your vehicle, please go to the Customer Service Office at the port of destination. A valid form of identification must be presented to verify the identity of the consignee. If the shipment is Collect On Delivery (COD), you will be required to pay for your shipment at this time. You do not need to bring the shipper’s copy of the Bill of Lading to pick up the cargo. A Customer Service Representative will provide you with copies of the Bill of Lading to present to a Freight Clerk, the keys for your vehicle, and direct you to the pick-up location.
Mahalo for shipping with Young Brothers – Serving Hawaii since 1900!