...

Stipulated Settlement between the Hawaiʻi State Department of Commerce and Consumer Affairs and Young Brothers, LLC

As approved by the Hawaiʻi Public Utilities Commission, the Hawaii State Department of Commerce and Consumer Affairs and Young Brothers, LLC have agreed to a 1.2 million dollar refund of freight charges for those who may have shipped cargo between September 1, 2020, and December 23, 2024.

Eligible shippers will automatically receive a refund via check to the address on your freight bill.

If you believe you are entitled to a refund and have NOT received a refund check please contact ybrefund2025@htbyb.com or call (808) 543-9408 for more information.

FAQS

Your potential refund is the result of a settlement between the State of Hawai‘i Department of Commerce and Consumer Affairs (DCCA) and Young Brothers, LLC (Young Brothers) that was recently approved by the Hawai‘i Public Utilities Commission in Docket No. 2019-0117.

Our records indicate that you may have shipped cargo with Young Brothers, LLC between September 1, 2020, and December 23, 2024.

Please contact a Customer Service Representative at customers@htbyb.com and provide the following information (Please allow 4-5 business days for us to research and provide you with a response):

  • Name the cargo was shipped under or to who the cargo was shipped to
  • Who paid for the shipment
  • The port of loading and the port of destination
  • Type of cargo shipped
  • The approximate dates/timeframe

The refund check is valid until October 2, 2025.

You may contact YB’s Refund Group at (808) 543-9408 or email ybrefund2025@htbyb.com.

Site Map | Privacy | Terms Of Use | Sailing Schedules | Careers | Contact Us

©2025 Young Brothers LLC. All rights reserved.

...

Log in with your credentials

Forgot your details?